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Daily Archives: 5 March 2012
Victorian Department of Human Services releases document outlining the case for change in human services provision
The Victorian Department of Human Services has released the document, Human services : the case for change (PDF 1.9mb). The document, “outlines a vision of a service system which supports and protects the vulnerable as its first priority, which is client-centred and … Continue reading
The news item, Designing a new service system, beginning with case management discusses the forthcoming trial by the Victorian Department of Human Services of a new model of case management as part of their service delivery reform program.
The article, Civil service to pilot new protocol to improve service delivery discusses the pilot trial of the First Responder Protocol currently underway in Singapore.
The post, Introducing the next phase of the Gov.UK beta on the Government Digital Service blog, discusses the launch of Inside Government, a six week trial site designed to act as a place for UK departments and agencies to provide information … Continue reading
The article, Tips to US federal agencies to get the most out of StumbleUpon provides tips and outlines how US federal agencies are boosting traffic to their websites using the social media service, StumbleUpon. A related article, GSA using StumbleUpon to bring … Continue reading
The article, Australia creates “living laboratory” for digital apps published in Asia Pacific FutureGov discusses the recent launch by National ICT Australia (NICTA) of a digital productivity showcase. The space, “demonstrates how digital tools can be used to improve productivity, access information … Continue reading
A recent post on the Bang the Table Blog, the Engagement Continuum contains a link to a visual tool for community engagement, The Engagement Continuum is designed to aid in the selection of the correct tool for community engagement in alignment with a project … Continue reading
New Department for Work and Pensions research report, Evaluation of the Fit for Work Service pilots: first year report
The UK Department for Work and Pensions has published the research report, Evaluation of the Fit for Work Service pilots : first year report (PDF 1mb). “Following Dame Carol Black’s 2008 review of the health of Britain’s working age population, … Continue reading
An article published in the Journal of Social Work, Vol. 12, Issue 2, entitled, Aboriginal organizational response to the need for culturally appropriate services in three small Canadian cities focuses on the health and social service delivery challenges to urban … Continue reading
Multicultural Mental Health Australia in partnership with the Mental Health Commission, Government of Western Australia has developed a National Cultural Competency Tool (NCCT) for mental health services(PDF 2.8mb). “The National Cultural Competency Tool (NCCT) is an organisational self-assessment tool for … Continue reading